Question 1

Where can I buy Millie Moon products?

Accepted Answer

Millie Moon is available online at FairPrice. To find our store, visit here.

Question 2

Where are Millie Moon products made?

Accepted Answer

Researched and developed in New Zealand, Millie Moon products are designed to deliver the best possible care for your baby. This means sourcing our premium ingredients from the best suppliers from around the world, and assembling our products in China. We do this so we can bring you luxury products at everyday prices, that don’t cost the earth.

Question 3

Is your packaging recyclable?

Accepted Answer

Our cardboard boxes can be put out with other cardboard in your household recycling. The plastic bags inside are soft plastic recyclable.

Question 4

How do I return my Millie Moon products?

Accepted Answer

If you are changing product due to a change of mind you will need to contact the retailer who you purchased from. For any faults or product issues, please get in touch with our Customer Love team here. They’ll be more than happy to help you out!

Question 5

Are Millie Moon products cruelty free?

Accepted Answer

Yes! We are proudly certified Vegan & Cruelty Free by PETA. Find out more about this here.

Question 6

Will you be bringing out other products and sizes?

Accepted Answer

Millie Moon is proud of our luxury range of tape diapers and environmentally-friendly sensitive wipes. However, we always welcome feedback and ideas from our customers about what they’’d like to see in the Millie Moon collection.

Question 7

What makes Millie Moon tape diapers different?

Accepted Answer

Millie Moon goes to the greatest lengths to provide the most premium experience for both parents and their little ones. Our luxury tape diapers are designed to perform but are available at everyday prices that won’t cost you the earth.

Each Millie Moon tape diaper is carefully constructed using feather soft material with effective absorption technology, double leak guards and a snug, extra-high waist, so parents can rest assured their tiny treasures will be dry, comfortable and protected for up to 12 hours, day or night.

Question 8

My little one has sensitive skin—are Millie Moon tape diapers safe?

Accepted Answer

The Millie Moon range not only looks and feels luxurious, it is also made with your little one’s delicate skin in mind. Choosing premium, safe materials helps to ensure our tape diapers are gentle on even the most sensitive baby skin. Free from nasties such as lotions, latex, or fragrance, Millie Moon products are certified by a range of the world’s leading organizations, including Dermatest, an independent dermatological testing program.

Question 9

Do you have boys and girls tape diapers?

Accepted Answer

Beautifully crafted and designed to perform, Millie Moon tape diapers come in six gorgeous unisex designs, with each Millie Moon character corresponding to a different size in the range.

Discover the 8 key features that set Millie Moon tape diapers apart here and see just how adorable they look on babies from all over the world here.

Question 10

What are Millie Moon tape diapers made from?

Accepted Answer

Here at Millie Moon, protecting your little one is our priority. Crafting a high-quality tape diaper begins with the materials we select when making our products, and we go to great lengths to ensure our products are gentle on your little one’s skin. Our tape diapers are predominantly made of: super absorbent material (SAP), elemental chlorine free (ECF) pulp, polypropylene nonwoven fabrics, polyethylene film, together with some fastening and elastic materials. All materials undergo a stringent product safety assessment and are manufactured under strict guidelines.

Our tape diapers are Dermatologist Certified by world-leading organizations such as Dermatest and Allergy Certified, are free from dioxins, phthalates, and over 100 harmful substances as certified by OEKO-Tex Standard 100.

Question 11

What certifications do Millie Moon tape diapers have?

Accepted Answer

The Millie Moon range is certified by a range of the world’s leading organizations to guarantee quality and safety. Our luxury tape diapers are certified by OEKO-TEX and Dermatest, as well as being PETA-certified Cruelty Free & Vegan.

Question 12

What sizes are Millie Moon tape diapers available in?

Accepted Answer

Our tape diapers range from newborn up to size 7 to suit every stage of development. What size is right for my baby? Check out our Tape Diaper Calculator.

Question 13

How do I know which size is right for my baby?

Accepted Answer

Babies come in all shapes and sizes… so our tape diapers do, too! It may take some testing before you find the right size for your little one. Our useful Tape Diaper Calculator helps you find the right tape diaper size and how many you’ll need for your baby.

Question 14

How can I be sure a Millie Moon tape diaper fits my little one properly?

Accepted Answer

You may notice our tape diapers fit slightly different to other leading brands. That’s because we’ve designed Millie Moon tape diapers to fit your little one snugly, for maximum comfort and to help reduce the likelihood of leaks.

Our waistband should fit higher up on your little one’s back to give a snug fit, and our tabs are designed to fasten closer to the hips than the belly button. Not only does this help minimize leaks, but is especially important for newborns, as it means less pressure on their new little belly button.

Question 15

Are Millie Moon tape diapers suitable for overnight use?

Accepted Answer

Yes, they are! Our luxury tape diapers are not only feather soft and lovely to look at; they are also designed to perform.

Our luxury absorbency features include:

A double leak guard and unique deep pocket
Effective 12-hour absorption technology
Snug, extra-high waist
Unique SAP & sustainable wood pulp blend for greater absorbency
Feather-soft, breathable materials to keep your little one dry and comfortable, day and night.

Question 16

How do I know when to change my baby’s tape diaper?

Accepted Answer

All Millie Moon tape diapers have a wetness indicator which will turn purple when the tape diaper is full. If your little one is clothed, you will know the tape diaper is ready for a change when the core is swollen.

Question 17

Do your tape diapers have a wetness indicator?

Accepted Answer

They sure do. All Millie Moon tape diapers have a useful wetness indicator which will turn purple when the tape diaper is full.

Question 18

Why has my baby’s tape diaper started to leak?

Accepted Answer

Eek! While our tape diapers are designed to prevent leaks as much as possible, every baby is different and there are various reasons why leaks might still be happening.

Firstly, it could be a tape diaper size issue. The weight range specified on each of our packs is a guide only, and quite often moving to the next size up will stop leaks. Other factors that can cause leaks can include the many movements your baby makes every day, the nature of your baby’s bowel and bladder habits and the way in which the tape diaper is sitting on your little one.

If your little one is a tummy sleeper, this can also be tricky when it comes to issues with leaks. We recommend moving to the next size up whilst sleeping so that the tape diaper sits higher, or putting the tape diaper on back to front.

Question 19

How do I remove your diaper pants?

Accepted Answer

Our diaper pants have soft-tear sides designed for quick and speedy changes. Simply tear the sides on the seam, remove the pant, roll it up, and seal with the blue tab for disposal.

Question 20

What is the blue tab on the back of your diaper pants?

Accepted Answer

The blue tab on the back of our diaper pants is a resealable tab so you can cleanly roll and seal the pant when ready for disposal. Simply remove the tape diaper, roll it up, unstick the blue tab, and wrap it around the tape diaper to seal. It makes for easy, speedy changes!

Question 21

When should my baby move from tape diapers to diaper pants?

Accepted Answer

There is no right or wrong time to switch from tape diapers to diaper pants. Some parents use them solely for potty training while others use them when their little ones starts moving around. They’re perfect for baby’s first steps, sleeps, tumbles and crawls. Made with our DreamFit™ Waistband, our diaper pants have 15 individual pieces of elastic to flex as your baby moves.

Question 22

What are your sensitive wipes made from?

Accepted Answer

Millie Moon’s sensitive wipes are developed to deliver the best possible care for your baby. Premium in quality, ultra-soothing and gentle on baby’s skin, our wipes are dermatologically tested using 99% natural formula.

Millie Moon proudly uses 100% plant-based biodegradable cloth; caring for your baby and the environment.

Question 23

Do your wipes contain any nasties?

Accepted Answer

Our wipes are made with a 99% natural formula, approximately 0.2% is a touch of gently preservative to stop any bad stuff growing! They do not contain any alcohol, phenoxyethanol, fragrance, phthalates, parabens, SLS or lanolin*. You can rest assured that our products are dermatologically tested to be extra gentle on even the most sensitive baby skin.

*Millie Moon makes no representation about the ingredients used by other baby wipe brands.

Question 24

Are your wipes flushable?

Accepted Answer

We do not recommend flushing our wipes. Please help us look after our planet and dispose of them in the bin! (As they are biodegradable, you can feel comfort in the knowledge they are kinder to the planet!)

Question 25

What certifications do your sensitive wipes have?

Accepted Answer

We’re proudly dermatologically tested for skin friendliness and certified vegan and cruelty free by PETA.

Question 26

What is the EWG rating on your wipes?

Accepted Answer

Our wipes have an average EWG rating of 1.20 and a total score of 12. Check out our ingredient list for more information and EWG for more details on this rating.

Question 27

We’ve seen posts about rashes. Is your product causing these issues?

Accepted Answer

We hear you, and we take every concern about your baby’s comfort seriously. There have been no changes to our materials, ingredients, or manufacturing processes. That said, your experience matters to us; if your little one is showing any signs of irritation, please reach out to us here. We’re here to help.

Question 28

Has anything changed with your tape diapers recently?

Accepted Answer

Our product design, materials, ingredients, and manufacturing processes are all the same and there have been no recent changes. Millie Moon tape diapers are held to the highest safety standards, including OEKO-TEX Standard 100 Certification and PETA-certified Cruelty Free & Vegan status. We also make our tape diapers without latex, lotions, or fragrance, because we know how delicate baby skin can be.

Question 29

Are your tape diapers safe?

Accepted Answer

Yes. Safety is at the heart of everything we make. Millie Moon tape diapers carry OEKO-TEX Standard 100 Certification and are PETA-certified Cruelty Free & Vegan. They’re made without latex, lotions, or fragrance, and every production batch goes through rigorous quality and safety controls. We do this so all parents can feel confident every time they change their little one.

Question 30

What should I do if my baby experiences irritation or a rash?

Accepted Answer

We’re sorry to hear your little one has experienced a reaction. We’d recommend stopping use of the product and speak with a pediatrician. To tell us more about your experience, you can reach out to us here.

Question 31

What is your quality check process?

Accepted Answer

We take Quality seriously at every step. Our tape diapers go through multiple rounds of rigorous testing and inspection throughout the entire production process and every single batch is reviewed and approved before it’s shipped out. Only tape diapers that meet our high standards make it to your little one.

Question 32

Do the tape diaper materials change with size?

Accepted Answer

The materials in our tape diapers are consistent across all sizes. What changes is the amount of each material used, so that every size fits and performs just right for your little one.

While our products are carefully designed for sensitive skin, sometimes individual reactions can occur due to varying skin sensitivities. If your little one is experiencing discomfort, please reach out to us here.

Frequently Asked Questions

Where can I buy Millie Moon products?

Where are Millie Moon products made?

Is your packaging recyclable?

How do I return my Millie Moon products?

Are Millie Moon products cruelty free?

Will you be bringing out other products and sizes?

Find the right
size for your baby

Find us at

Join our Facebook
community

Frequently Asked Questions

Where can I buy Millie Moon products?

Where are Millie Moon products made?

Is your packaging recyclable?

How do I return my Millie Moon products?

Are Millie Moon products cruelty free?

Will you be bringing out other products and sizes?

Find the right size for your baby

Find us at

Join our Facebook community

Find the right
size for your baby

Join our Facebook
community